Refund and Cancellation Policy
Last Updated: October 21, 2025
At HR.Community, we value your commitment to learning and professional growth. We understand that schedules change and unexpected events can occur.
This policy outlines how refunds, transfers, and cancellations are handled for our programs, memberships, and events.
1. Certificate Programs and Webinars
Refunds: Full refunds are available if requested at least 5 business days before the scheduled start date of a live program or webinar.
Transfers: You may transfer your registration to another date or participant at no cost if requested before the program begins.
No-Shows: If you do not attend and no prior notice is given, the registration fee is non-refundable.
On-Demand Programs: Because access is provided immediately upon purchase, all sales for on-demand courses are final and non-refundable.
2. HR.Community Memberships
New memberships include a 7-day satisfaction guarantee.
If you’re not completely satisfied within the first 7 days of joining, you may request a full refund—no questions asked.After the first 7 days, membership fees are non-refundable.
You may cancel your membership at any time to prevent renewal for the next billing cycle.
Access to membership resources will continue until the end of your current paid term.
3. Cancellations by HR.Community
If HR.Community must cancel or reschedule a live event, you will be given the option to:
Transfer your registration to a future session, or
Receive a full refund for the cancelled session.
We are not responsible for travel or lodging costs incurred in connection with a cancelled event.
4. Processing of Refunds
Approved refunds will be issued to the original form of payment within 7–10 business days.
5. Contact Us
For refund or cancellation requests, please contact: